Helping Australians become harder targets for scammers.
Free, interactive training that teaches you to spot scams in emails, texts, phone calls, social media and more, using realistic examples, before the real thing reaches you.
Watch the 60-second introduction. Subtitles included.
Try a real example
This is what a training scenario looks like. Look at the email below and decide: is it genuine or a scam?
Action Required: Incomplete address for your parcel AU928472910
Dear Customer,
Your parcel with tracking number AU928472910 arrived at our Melbourne distribution centre. However, we were unable to complete delivery because the street number is missing from the shipping label.
Please update your delivery address within 24 hours to prevent the parcel from being returned to the sender.
http://auspost-delivery-parcel.link/update-address?ref=AU928472910
Australia Post Customer Care
Australia Post, 111 Bourke Street, Melbourne VIC 3000
Australia Post will never ask for your passwords, credit card PIN or SMS OTP via unverified email.
3 warning signs in this email
Scams are designed to fool people, not computers.
Antivirus and spam filters help, but they can't catch everything. Scammers copy real brands, pretend to be people you know, and create panic so you act before you think.
Scam emails
Fake messages that copy banks, delivery companies and government to get you to click.
Scam texts and calls
Urgent messages about tolls, parcels or your bank, and callers pretending to be someone they're not.
Fake websites and QR codes
Pages that look real but are built to steal your login or card details.
Social media and online shopping
Fake sellers, fake buyers, fake investments and fake friends.
Scams at work
Fake invoices, changed bank details and messages pretending to be your boss.
Technology protects your devices. Knowing the warning signs protects you.
Learn by doing, not by watching slides.
See a realistic message
emails, texts, calls, social media posts and websites, just like the ones you get.
Decide
genuine or scam? Check who sent it, where the links really go, and whether something feels off.
Find out why
see the warning signs straight away, explained in plain English.
Know what to do
every scenario ends with simple advice: Stop. Check. Protect.
Scams Australians actually see
We use scenarios that feel familiar because they reflect the scams Australians actually encounter.
Safe to practise
Every message in the training is pretend. You can click, inspect and make mistakes without any harm.
No real passwords
Training scenarios never ask for your real passwords. The only password you use is the one for your SITP CyberAware account.
Links stay inside the training
Inspecting a link shows you where it would go. It doesn't take you to the scam website.
No payment details
We never ask for card or bank details in training.
Your progress stays private
Your results are only used to show your own progress.
Free for everyone. Built to help small businesses too.
Small businesses lose money to fake invoices, changed bank details and messages pretending to be the boss. You don't need an IT department to help your team spot them.
Helping our community stay safer online.
We created SITP CyberAware to help more people recognise scams before they lose money or personal information. Learning to spot scams shouldn't depend on having an IT department or a big budget.
What you can learn
10 free modules for everyday life, plus Workplace modules for small business teams.
Free modules for everyday life
Module 1 · Start here
Scam emails
Spot fake emails pretending to be banks, delivery companies, government and well-known brands.
Module 2
Scam text messages
Spot fake texts about parcels, tolls, bank alerts and government payments.
Module 3
Social media scams
Spot fake giveaways, fake profiles, fake buyers and scam ads on social media.
Module 4
Online shopping and banking scams
Spot fake online shops, fake bank websites, Marketplace tricks and PayID scams.
Module 5
Scams targeting older Australians
Scams aimed at older Australians, retirees and pension recipients, and how to stay safe.
Module 6
Investment and romance scams
Spot fake investments, crypto schemes and online romance scams before you lose money.
Module 7
Scam phone calls
Spot scam calls from people pretending to be your bank, the government, police or tech support.
Module 8
QR code scams
Spot fake QR codes on parking meters, delivery cards, flyers, menus and emails.
Module 9
Passwords and sign-in security
Keep your accounts safe: spot fake login pages, password scams and sign-in requests you didn't start.
Module 10
Scams targeting kids and teens
A guide for parents and carers. Spot the scams aimed at children and teens, from gaming and Discord tricks to money-mule offers and sextortion, and learn how to help your child stay safe.
Workplace modules for small business teams
Workplace module 1
Fake boss and supplier requests
Spot fake invoices, changed bank details and messages pretending to be your boss or a supplier.
Workplace module 2
Cloud and login security
Spot fake sign-in pages, shared files and apps asking for access to your work account.
Ready to test yourself?
Try a few scenarios and see how many scams you can spot. It's free and takes about 10 minutes.
About Synergy IT Professional
Synergy IT Professional is a Melbourne-based IT and cybersecurity provider supporting small businesses, not-for-profits and NDIS providers since 2013. Our aim is to make IT simple, secure and stress-free.